Canmax Medical Imaging Announces Partnership with PocketHealth to Give Ontario Patients Instant Access to Their Imaging Records

Canadian-Owned Imaging Clinic Pairs 48-Hour Appointment Access with Secure, On-Demand Digital Record Sharing, a First for Cross-Border Medical Imaging Patients

 

HAMILTON, ON — Canmax Medical Imaging (CMI MRI), a private diagnostic imaging clinic serving Canadian patients across Southern Ontario, today announced an official partnership with PocketHealth, North America's leading patient-centric medical image sharing platform. Effective immediately, every Canmax patient will receive secure, on-demand digital access to their imaging records and radiology reports, viewable on any device, from anywhere, within hours of their scan.

"This is a huge step for us and for the patients we serve," said Gennarino Lamacchia, President and Founder of Canmax Medical Imaging. "Ontarians already face some of the longest diagnostic imaging wait times in the developed world. We built Canmax to solve the access problem and get patients their scans in 48 hours. Now, with PocketHealth, we're solving the continuity problem too. Patients leave our clinic with their images in hand, ready to share with their physician the same day."

 

The Wait Time Crisis Facing Ontario Patients

The demand for this partnership is underscored by a mounting public health crisis. According to the 2025 Fraser Institute report Waiting Your Turn, Canadian patients face median wait times of 18.1 weeks for MRI scans and 8.8 weeks for CT scans, delays that physicians describe as clinically unreasonable. The Canadian Institute for Health Information (CIHI) further confirmed that national MRI wait times rose by 15 days between 2019 and 2024, moving in the wrong direction even as imaging volumes increased.

The economic toll is significant. A recent Deloitte study commissioned by the Canadian Association of Radiologists found that patients waiting for diagnostic imaging lose nearly $18 billion in aggregate income annually, costing the broader economy an estimated $64 billion in lost GDP.

For Ontario patients specifically, the impact is deeply personal. MRI wait times at provincial hospitals range from 35 days at the shortest to over 140 days at the longest, leaving individuals without answers, without treatment plans, and without peace of mind.

 

About Canmax Medical Imaging

Canmax Medical Imaging is a proudly Canadian-owned private diagnostic imaging clinic operating across five state-of-the-art facilities in Western New York, located just 10 minutes from the Niagara border crossing. Founded in 2022 to directly address the gap between Ontario patients and timely care, Canmax offers appointments for MRI, CT, Full Body MRI, PET/CT, Ultrasound, Mammography, DEXA Bone Density Scans, Nuclear Medicine, and Prostate MRI, typically within 48 hours of booking.

The clinic uses advanced Philips imaging equipment and employs a team of subspecialty radiologists with expertise in neuro, body, and musculoskeletal imaging. Canmax has been featured in the Toronto Star, 640 Toronto, and 650 CKOM, and holds a 99% patient satisfaction rating.

Canmax serves individual Ontario patients seeking faster answers, as well as corporate clients and HR teams looking to provide employees with priority access to diagnostic imaging through its Corporate VIP Imaging Plan.

 

About PocketHealth

Founded in 2016 and headquartered in Toronto, PocketHealth is North America's leading patient-centric medical image sharing platform. Trusted by more than 2 million patients and over 900 hospitals and imaging clinics across Canada and the United States, PocketHealth enables patients to securely access, store, and share their diagnostic imaging records and radiology reports from any device, at any time.

The platform is fully compliant with Health Canada and FDA standards, uses bank-level encryption, and has eliminated the need for physical CDs and paper records. With built-in AI tools and plain-language report summaries, PocketHealth helps patients better understand their results and engage more meaningfully with their care teams.

 

What This Means for Ontario Patients

The Canmax and PocketHealth partnership delivers a seamless end-to-end experience for patients who have historically faced fragmented, slow, and frustrating access to their own health information:

• Book a scan at Canmax, available within 48 hours, without a referral for many services
• Cross the border to one of five Western New York imaging centers, just minutes from Southern Ontario
• Complete the scan using advanced Philips imaging technology, reviewed by subspecialty radiologists
• Receive a secure PocketHealth link granting instant, permanent digital access to full-quality DICOM images and reports
• Share results directly with any physician in Canada or the US, with no fees, no CDs, and no delays

"We chose PocketHealth because they're the best at what they do," said Aaron Waxman, Partner and Director of Business Development at Canmax Medical Imaging. "Our patients drive hours from Toronto, Hamilton, Mississauga, and across Ontario because they trust us to deliver. The least we can do is make sure they leave with everything they need. Not just a scan, but their results in hand, ready to share with their doctor the moment they get home."

 

Book Your MRI or CT Scan in Ontario Within 48 Hours

Ontario patients can book an MRI, CT, Full Body MRI, or other diagnostic scan at Canmax Medical Imaging within 48 hours. No months-long wait. No uncertainty. Just answers.

Website: www.cmimri.ca Phone: 1-844-400-4MRI Email: info@cmimri.ca Corporate Inquiries: +1 (365) 675-1720

Media Contact: Aaron Waxman, Partner and Director of Business Development, Canmax Medical Imaging — info@cmimri.ca | www.cmimri.ca